1. INTRODUCTION

The I-STRIVE MARKET PLACE (U) LIMITED referral program (herein after referred to as the "the program") shall run until the 31st December 2029 (the program period).

By participating in this program, you release I-STRIVE MARKET PLACE (U) LIMITED ("the company") and hold it harmless from all losses, damages, rights, claims and actions relating to this program including without limitation, personal injuries, death, damage to property and claims based in publicity rights, defamation or invasion of privacy.

BY ACCESSING AND USING THE I-STRIVE MARKETPLACE REFERRAL SYSTEM, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

2. ELIGIBILITY

The program eligibility for referred customers is open to:

2.1 Individuals

Individual participants are expected to have the following requirements:

• 2.1.1 All participants must be over the age of 18 years;
• 2.1.2 Have a smart phone;
• 2.1.3 Phone number registered on mobile money; and
• 2.1.4 Valid and working Email account.

2.2 Registered Companies and Businesses

Registered entities in any of the categories below shall be considered:

• 2.2.1 Sole proprietorships, partnerships, companies, clubs, NGOs, Churches, charities; and
• 2.2.2 Existing businesses such as restaurants, hotels, spas, retail shops, and online businesses.

3. REFERRAL COMMISSION

• 3.1 The referral program offers 30% Commission on every purchase made with your Unique Referral Code or Website Link.
• 3.2 Your Unique Referral Code can be used to purchase any product at our authorized stores located at:
  • 101 Kampala Road, Entebbe, Wakiso District,
  • Plot 21 Fulu Road, Royal Red Complex, Kitooro, and
  • www.istrivemarketplace.com
• 3.3 The Minimum withdrawal amount is UGX 1,000/= (Uganda Shillings One Thousand Only) and withdraws shall be processed daily between 8am and 7pm and sent to your designated Mobile Money Account on Airtel or MTN Network.
• 3.4 The referral agent will receive a notification once the payment of commission has been processed.

4. QR CODE & WEBSITE LINK USAGE

• 4.1 Your QR Code provides a 10% discount to all referral customers at authorized locations.
• 4.2 Misuse or unauthorized reproduction of QR codes is strictly prohibited.
• 4.3 Agents must not engage in spamming or any other misleading practices.
• 4.4 Agents must maintain transparency in all referral activities.

5. ACCOUNT MANAGEMENT

• 5.1 You are responsible for maintaining the confidentiality of your account and password.
• 5.2 Any misuse or fraudulent activity will result in immediate account termination.

6. CONTENT CREATION

• 6.1 The Referral agents may create content such as videos, photographs or blog posts to promote the company's products and services.
• 6.2 The Agent must ensure that all content created is accurate, complete and complies with the company's branding and intellectual property guidelines.
• 6.3 The Company reserves the right to review and approve all content created by the Agent.

7. ACCESS TO PREMISES

• 7.1 The Agent may access the company's premises including the warehouse and stores for content creation only within the working hours: 9:00 AM to 5:00 PM.
• 7.2 The Agent must comply with all safety protocols and guidelines when accessing the premises.
• 7.3 The Agent is responsible for any damage or loss caused to the premise, products or any other equipment.

8. INTELLECTUAL PROPERTY & CONFIDENTIALITY

• 8.1 The company retains all intellectual property rights in its products, services, and branding.
• 8.2 Agents are allowed to use the company's intellectual property only for the purpose of marketing the products.
• 8.3 The Referral agent must maintain confidentiality of all information and materials provided by the company.
• 8.4 The Referral agent must not disclose any confidential information to any third party without the company's prior written consent.

9. MODIFICATIONS & TERMINATION

• 9.1 STRIVE MARKET PLACE reserves the right to modify or terminate your referral program at any time without prior notice.
• 9.2 In the event of account termination, the referral agent waives any rights which they may have against I-STRIVE MARKET PLACE and acknowledge that they have no recourse or claim of any nature whatsoever against I-STRIVE.

10. DISPUTE RESOLUTION

• 10.1 All disputes arising from this program will be resolved through mediation before proceeding to the courts of law.
• 10.2 In the event of disputes, the Company's decision is final and binding on all aspects of the referral program.

11. PRIVACY POLICY

• 11.1 We are committed to protecting your privacy.
• 11.2 Your data is handled securely
• 11.3 We don't share personal information with third parties.
• 11.4 Your use of the referral system is also governed by our Privacy Policy, which outlines how we collect and use your personal information.

12. GOVERNING LAW

• 12.1 Any disputes arising out of this program will be subject to the exclusive jurisdiction of the Courts of Uganda.

13. SUPPORT

For assistance, contact us at:

Last updated: 9 June 2025